Politique de confidentialité
This Privacy Policy explains how mondressy.shop collects, uses, discloses, stores, and otherwise processes personal information when you visit our website, purchase products, communicate with us, or otherwise interact with our online services.
Contact regarding privacy:
The GDPR requires personal-data processing to be lawful, fair, transparent, appropriately limited to its purposes, and protected through suitable security practices.
1. Personal Information We May Collect
Depending on how you interact with mondressy.shop, we may process information including:
Identity Information
This may include your:
- Name.
- Account information.
- Order information.
- Customer reference information.
Contact Information
This may include:
- Email address.
- Billing address.
- Shipping address.
- Telephone information where supplied during checkout or customer service interactions.
Transaction Information
This may include:
- Products purchased.
- Order value.
- Discounts.
- Refund information.
- Delivery information.
- Transaction history.
- Payment status.
Payment card information may be processed by payment service providers and may not be directly stored by mondressy.shop.
Technical Information
When you access our website, technical information may be processed, including:
- IP address.
- Browser type.
- Device information.
- Operating system.
- Website activity.
- Session information.
- Security and fraud-prevention information.
- Cookie identifiers and similar technologies.
Communications
When you contact us, we may retain information included in communications necessary to answer your request and maintain relevant customer-service records.
2. How We Use Personal Information
We may process personal information for purposes including:
- Providing and operating mondressy.shop.
- Processing purchases.
- Accepting and verifying payments.
- Sending order confirmations.
- Arranging delivery.
- Handling returns and refunds.
- Providing customer service.
- Responding to questions.
- Maintaining customer accounts.
- Preventing fraudulent or unauthorized transactions.
- Protecting website and customer security.
- Complying with accounting, tax, consumer-protection, and other legal obligations.
- Defending or exercising legal rights.
- Improving website functionality.
- Measuring website performance.
- Providing marketing communications where legally permitted.
- Managing consent and communication preferences.
3. Legal Bases for Processing
Depending on the circumstances, personal information may be processed because:
- Processing is necessary to perform a contract with you.
- Processing is necessary to take steps requested by you before entering into a contract.
- Processing is necessary to comply with a legal obligation.
- Processing is based on legitimate interests where those interests are not overridden by your rights.
- You have provided consent where consent is required.
GDPR recognizes contractual necessity, legal obligations, consent, and other lawful grounds as possible bases for processing personal data.
Where processing depends on consent, you may withdraw that consent in accordance with applicable law.
4. Shopify
mondressy.shop uses Shopify technology to operate its online store.
As part of providing the e-commerce service, information may be processed through Shopify and associated technical infrastructure.
Shopify's processing activities may also be governed by its own privacy and data protection documentation.
5. Service Providers
We may share information with companies that provide services reasonably necessary to operate the store, such as:
- E-commerce infrastructure providers.
- Payment processors.
- Shipping and fulfillment companies.
- Logistics providers.
- Fraud-prevention providers.
- Website hosting and security providers.
- Analytics providers.
- Customer-support providers.
- Email and communications providers.
- Professional advisers where necessary.
These providers may process information only to the extent necessary for the relevant services or as otherwise permitted by applicable law.
6. Legal Disclosures
We may disclose personal information when reasonably necessary to:
- Comply with applicable law.
- Respond to valid legal proceedings.
- Comply with lawful regulatory requests.
- Protect customers.
- Investigate fraud.
- Protect our legal rights.
- Enforce our contractual terms.
- Protect the security and integrity of our website.
7. Cookies and Similar Technologies
mondressy.shop may use cookies and similar technologies for functions such as:
- Maintaining shopping-cart functionality.
- Remembering preferences.
- Supporting checkout.
- Security.
- Fraud prevention.
- Website performance.
- Analytics.
- Advertising where legally permitted.
Under French rules, certain cookies and trackers require prior user consent, while technologies that are strictly necessary for requested services may qualify for an exemption.
Where consent is legally required, non-essential cookies should not be activated until the required consent has been obtained.
Users should be provided with appropriate cookie controls where required.
8. Marketing Communications
Where permitted by applicable law, we may send information about products, promotions, or store updates.
Where consent is required, marketing will be based on valid consent.
Customers may unsubscribe from marketing communications using the unsubscribe mechanism provided in the relevant communication or by contacting:
Service communications relating to an existing order may still be sent even where marketing communications have been declined.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required for legal, accounting, tax, fraud-prevention, dispute-resolution, or regulatory purposes.
GDPR principles require personal information not to be retained indefinitely without justification and require retention periods to be connected to the purpose of processing.
10. Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, alteration, loss, disclosure, or misuse.
However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their passwords and account credentials.
11. International Data Transfers
Some service providers used by an international e-commerce website may process information outside the customer's country of residence.
Where personal information subject to European data protection requirements is transferred internationally, appropriate legal safeguards will be used where required by applicable law.
12. Your Privacy Rights
Subject to applicable conditions and exceptions, individuals may have rights including:
- The right to obtain information about processing.
- The right of access.
- The right to correction of inaccurate information.
- The right to request deletion in appropriate circumstances.
- The right to restrict certain processing.
- The right to data portability where applicable.
- The right to object to certain processing.
- The right to withdraw consent where processing is based on consent.
- Rights relating to certain automated decision-making.
- The right to lodge a complaint with a competent supervisory authority.
GDPR provides individuals with rights concerning their personal information and requires organizations to provide mechanisms for exercising applicable rights.
To submit a privacy request, contact:
We may need to verify your identity before fulfilling certain requests.
13. Complaints to the CNIL
Individuals in France may have the right to lodge a data-protection complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) where appropriate.
We encourage customers to contact us first at info@mondressy.shop so that we have an opportunity to address the concern.
14. Children's Privacy
Our online store is intended for persons legally capable of entering into online purchase transactions.
We do not knowingly seek to collect children's personal information for purposes inconsistent with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, technology, legal obligations, or regulatory requirements.
The current version will be published on mondressy.shop with an updated revision date.
16. Contact
For questions, requests, or concerns concerning privacy:
mondressy.shop
Email: info@mondressy.shop
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